FAQ
Frequently Asked Questions
1. What makes Cedar Beach soy candles special? Cedar Beach soy candles are crafted with precision and care. We use high-quality soy wax, ensuring a clean and long-lasting burn. Our unique formulations, inspired by laboratory expertise, result in captivating fragrances that elevate your sensory experience.
2. Are Cedar Beach candles eco-friendly? Absolutely! We are committed to sustainability. Our candles are made from natural soy wax, a renewable resource. We also use eco-friendly packaging to minimize our environmental impact.
3. How do I choose the right scent for me? Explore our diverse range of scents and read the detailed descriptions provided for each candle. Consider your personal preferences and the atmosphere you want to create.
4. Do Cedar Beach candles contain harmful ingredients? No, our candles are free from harmful additives like parabens and phthalates. We prioritize your well-being and use only safe, high-quality materials in our candle production.
5. Can I customize a candle for a special occasion? Absolutely! Contact our customer service team to discuss customization options for events, gifts, or special occasions. We're here to help make your moments even more memorable.
6. How should I care for my Cedar Beach candle? To ensure optimal performance, trim the wick to 1/4 inch before each use. Allow the candle to burn until the entire surface is melted for an even burn. Keep away from drafts and never leave a burning candle unattended.
7. Do you ship internationally? Not at the moment, but we will be updating shortly!
8. What is your return policy? We want you to be satisfied with your purchase. If you're not happy with your order, contact us within 14 days of receiving your candles for assistance with returns or exchanges on unburned candles
9. Are Cedar Beach candles suitable for sensitive individuals? Our candles are crafted with quality and safety in mind. However, if you have known sensitivities, we recommend reviewing the candle's ingredients and testing in a small area before extended use.
10. How can I stay updated on new releases and promotions? Subscribe to our newsletter for the latest updates, new releases, and exclusive promotions. Follow us on social media for behind-the-scenes glimpses and community engagement.
Still have questions? Contact us at [email protected] and we'll be happy to assist you!